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Q)
What is included in a regular
cleaning ?
A) Our house cleaning approach is
based on your needs and
requirements, instead of following a
specific check list approach, we
look at your property and ask
ourselves "What needs to be done
here to do things right?" this way
we are able to remain flexible and
better meet your needs. However, if
you are still wondering what is
always cleaned at every property the
standard cleaning details are noted
in our
residential cleaning page.
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Q)
How
many people are in every cleaning
team ?
A) For the most part our cleaning
team consists of two individuals. We
believe in providing you with
smaller cleaning teams that you can
always count on. Once we assign a
cleaning team to you, it will always
be the same people, this allows for
higher accountability, trust and
relationship building
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Q) " I
have pets, is that a problem ?"
A) Not at all, in fact most of our
clients have both cats and dogs. We
can also fulfill request regarding
your pets such as letting them back
into the house when we conclude our
cleaning or not allowing them into
certain rooms.
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Q)
Do you
offer weekend and same day service?
A) Yes. Our cleaning teams work
Monday through Saturday and even
Sundays when needed. In most cases
we can also provide you with same or
next day cleaning service.
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Q)
"Do
I have to be present during the
cleaning ?"
A) This is entirely up to you, we
don't require you to be presented
during the cleanings. Our cleaning
teams are very task oriented and
experienced.
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Q)
What forms
of payment do you accept?
A) We accept personal and business
checks as well as all major credit
cards. We can also invoice you by
email or USPS for routine cleanings.
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Q)
What items are extra and not
included in the regular cleanings?
A) The items that are billed
individually include: Refrigerator
interior, Oven, Blinds, Window
Cleaning, Wall Washing, Window
Tracks, cabinet interiors and
Hardwood Floor Polishing.
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Q)
Does Rocky Mountain Cleaning Co.
carry business liability insurance?
A) Absolutely! We are fully covered
by business liability insurance and
comply with government requirements..
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